Page 52 - Vaculug Sustainable Report 2022

WE ARE COMMITTED
TO QUALITY & EXCELLENCE.
Producing and delivering the highest quality products and services for our customers is key to our business. Through our day-to-day procedures and policies, we are committed to ensuring the health and safety of our employees.
In relation to ensuring we are delivering the highest quality of products and services, our ‘Vaculug Limited Quality, Environmental, Health & Safety Policy’ outlines the following commitments:
• To the continuous improvement of our management systems, performance, and products
• The continuous improvement of our Management Systems, performance, and products
• To meet and maintain all the standards required
by ISO 9001 and ISO 45001 (see Figures 2 and 3)In support of our commitments to quality and safety, our professional repair service team carry out repairs on all sizes of commercial vehicle tyres in line with BS AU 159f. Our team also services off-the-road (OTR) tyres. Our process entails taking a worn tyre of good structural integrity, and completely renewing the tread and sidewall rubber. This process is followed by a comprehensive examination for quality and safety. Our retreading process includes the following six key steps: initial inspection, buffing, preparation, building, curing and final inspection. For the final inspection stage, we perform eight quality checks (more than what a new tyre endures), to ensure the rebuilt tyre has no defects and is fully fit for service. Our retread tyres are produced to ECE109 standards, which is the same as a new tyre.
Our systems provide a complete record of each stage of remanufacturing, and we have invested in the latest retreading technology, including 12-segment, high pressure moulds and inflation testing to 150 psi.
In line with our commitment to quality & excellence, we became ISO 9001 certified in 2015, which certifies that we operate a quality management system in compliance with the standards set in relation to the manufacturing of retread tyres for commercial, industrial and earth moving vehicles, as well as the repair and polyurethane filling of tyres for such vehicles (see Figure 3).
We believe that delivering high quality products and services to our customers is the least we can do. Instead, we aid
to empower them on their sustainability journey, in order to create a better future.
Additionally, we are also committed to maintaining and investing in our manufacturing equipment to ensure we can deliver the highest quality products and services. Our autoclave machine, which is used for curing off-the-road (OTR) tyres, has been in operation since our business first opened in 1952.
It serves as just one example of how we invest in maintaining and extending the life of our equipment, in line with our sustainable thinking and approach.
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